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Frequently Asked Questions



Q: I am located in a different state, can UDI ship my order to me?
A: Yes, UDI can ship your order wherever you are.

Q: I need help with designing my logo/artwork, Can UDI help me with designing?
A: Sure! UDI has a design department that can help you with all your design needs!

Q: What's a good reason for working with UDI?
A: We will help you from A to Z, a real representative from the company will talk to you on the phone, and all of our team will help out to get your order fast and accurate.

Q: Am I getting a virtual proof of the logo on the product I'm printing before proceeding to production?
A: Yes! We will send you a virtual proof for approval, If you need art changes, you will have the option to ask to do so, once you approve the final proof we will move it forward to production.

Q: Can I avoid taxes if I'm a business?
A: Yes, if you can provide a valid resale certificate, we are able to remove the taxes.

Q: I need to rush my order, Can UDI rush orders?
A: Yes, UDI can rush an orders on specific items, You'll need to discuss the items to be printed with our dedicated representative and he will check if it's available for you.

Q: Are rush orders cost more?
A: Yes, there will be a rush charge, price will very by quantity, Type and couple more aspects.

Q: Can U Design It help with online services such as: Websites, Domain name, email campaigns and more?
A: Sure, we have our online platform, this is our all in one online platform and you can find everything that have to do with websites.